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What happens if the authorities sit on an application for a permanent driving licence in Delhi?

As per the Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011, a person must receive a permanent driving licence within three days of applying. In case the deadline is missed, the official responsible for the delay shall pay Rs. 10 per day to such a person as a compensation. The amount may go up to a maximum of Rs.200. The Act, which ensures mandatory and automatic compensation, also enlists 116 other services that have a guarantee of delivery, ranging from one day to 120 days.

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